FAQs

Pools Plus

Have a pool service or supply-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • Do you do service pools that you didn't install?

    Our services extend to all pools requiring maintenance or repairs, regardless of the original installer.

  • Do you install hot tubs?

    Pools plus will deliver the hot tub to the address on a pallet all wrapped and protected. The actual “installation” of any Pools Plus hot tub is the responsibility of the customer. To install a hot tub in Michigan, particularly in Grand Rapids, you'll need to follow both state and local regulations. Pools Plus will provide guidance on how to obtain all necessary permits.

    1. Plumbing Permit

    If your hot tub connects to the home's plumbing system, a plumbing permit is necessary. In Michigan, homeowners can perform plumbing work on their primary residence without a license, but a permit is still required. Licensed plumbing contractors must provide their license number when applying for the permit.

    2. Mechanical Permit

    If your hot tub includes heating elements, ventilation, or other mechanical systems, a mechanical permit may be required. Homeowners can perform mechanical work on their own single-family residence without a license, but must still obtain a permit. State of Michigan | Michigan.gov

    3. Electrical Permit

    If the hot tub requires electrical wiring or connections, an electrical permit is necessary. Homeowners can perform electrical work on their own residence but must obtain the appropriate permit.


  • Do you test water?

    We provide complimentary water testing services for samples brought to our location.

  • Do you design custom pools?

    Pools Plus offers comprehensive custom pool services, including design, construction, and installation.

  • Do you service all hot tub brands?

    No, the brands we service are as follows: Sundance, HotSpring, Platinum, Hayward, Pentair, Sta-Right, Dolphin, Findlay, and Latham.

  • Do you sell In-ground and above ground pools?

    Yes, we sell inground and above ground pools.

  • Do you install above ground pool liners?

    No, but we do sell them.

  • Do you install inground pool liners?

    Yes!