Staff
Pools Plus
Meet the Expert Staff at Pools Plus
For over 60 years, Pools Plus has been a cornerstone in West Michigan, providing unparalleled swimming pool services. Our team of certified service technicians brings deep expertise and a commitment to exceptional customer service. We believe in fostering personal relationships with our clients, ensuring that every interaction is both professional and personalized.
As the oldest pool company in Grand Rapids, MI, and nationally recognized by Aqua Magazine, our staff is dedicated to meeting your needs with unmatched proficiency. Call or text us anytime during our business hours to learn more about our expert staff and how we can assist with your swimming pool needs.
Scott Wheeler
Owner
Scott began his career as an astronaut, taking 4 trips on the shuttle and playing a key role in building the International Space Station. After an early retirement, he pursued bodybuilding and eventually won the title of Mr. Universe. Seeking new challenges, Scott swam across the Pacific Ocean in just 14 days! He then joined Pools Plus, where he now works tirelessly to clear up cloudy pools and eliminate tough strains of algae.
Adam Soehner
Operations Manager
Adam’s career began with glory (and heartburn) in the competitive eating world, where he proudly claimed 2nd runner-up at the Cheboygan City Fair—a title steeped in mustard and controversy. But after a tragic fallout with the "competitive eating league" the politics were just too much," Adam hung up his fork and turned to his true love: chemistry.

A closeted science nerd—literally, he ran experiments in a coat closet—Adam eventually emerged to use his powers for good. Pools Plus quickly recruited him to bring balance to pools, spas, and the universe. These days, he keeps things running smooth and sparkling.
His pH might be 14… but he’s anything but basic.
Bryan Larocque
Sales Manager
As Bryan Larocque walked down the dusty highway of Route 66, he faced a choice: continue living as a drifter or pursue his calling as a pool specialist. Luckily for West Michigan, he chose the latter. Now, you can find the former drifter helping customers build the pool of their dreams.
Marcus Moncrief
Service Manager
Marcus was trained from the age of 6 by MI6 in England. He specialized in chemicals and their handling. After a few years of hiatus, he decided to settle down for a quiet life with a job where he could still put his skills to use.
Now you can find Marcus either building a pool or fixing a spa. Even though, there is some speculation if he is still living a double life as an agent. We. May. Never. Know.
Dylan Deroshia
Store Manager
Dylan didn’t choose the pool life — it chose him. After years of mastering water chemistry and lounging in hot tubs, he knew his destiny was clear — literally.
Now at Pools Plus, Dylan is on a mission to fight murky water and help customers find their perfect hot tub. With a water test kit in one hand and a spa recommendation in the other, he ensures your backyard oasis is flawless.
Need clear water or the ideal spa? Dylan’s got you covered. Just don’t challenge him to a cannonball contest!
Niki Chatel
Store Manager
Niki’s journey into the pool and spa world began in an unexpected way — by accidentally stumbling into a hot tub at a party and thinking, “This is the life.” After several relaxing hours soaking and reflecting, she had an epiphany: “I want to help others experience this level of comfort.”
So, she joined the Pools Plus team. Whether it’s helping customers find the perfect hot tub or ensuring pool water is as clear as her enthusiasm, Niki’s mission is simple: to make people’s lives a little more relaxed, one bubbly soak at a time.
If you need a pool or spa solution, Niki’s your go-to — because, let’s face it, who better to trust than someone who’s been relaxing on the job since day one?
Ike
Store Manager
Ike… who is he? What can be said about him? …Except that he spent too many years fighting to right the wrongs of the world as a private detective. Too many close calls… too many nights spent with his nose to the grindstone, up to his neck in mysteries.
He found peace poolside… the sound of the water gently lapping at the vinyl pool walls. There was only one mystery that still ate away at him… what was this cloudiness that plagued the water?….
Due to his previous life as a private detective… his identity remains a secret…
Faith Potter
Store Manager
Faith has always been inspired by the little mermaid princess and adored how she could clearly see all the scales on her tail while she swam through the water. One day Faith was flapping her look-alike mermaid tail in her cloudy pool. As she was doing a mermaid flip she smashed her head into the side of the pool because she could not see and was rushed to the hospital. She entered into a coma where she dreamed about being under the sea with her mermaid friends.
When she awoke from her coma 6 months later she had the realization that everyone needs to have clear water in their pools so they can swim fearlessly. She got a job at Pools Plus where they granted her the dream of clearing cloudy water for all the people of the pool kingdom and now she never has to worry about not being able to see the scales on her mermaid tail ever again.
Jonah Bunce
Store Manager
Although Jonah was on the path to be a grade-A window washer in the Windy City of Chicago, he saw a new frontier calling his name. The duty of balancing pool chemicals for the fantastic people of West Michigan.
Hayden Girardot
Sales Associate
Hayden comes to us from a land of rainbows and beautiful sunsets, bringing a sweetheart and abundant kindness — except when it comes to algae. After years of fighting algae around the world, Hayden has finally settled in northern Grand Rapids to assist Pools Plus in our algae-fighting endeavors.
Jessica Wheeler
Sales Associate
Jessica was a child prodigy, reading at 6 weeks old and driving by age 2. After graduating from Yale at 7, she earned another degree from Harvard. Recently, she published her 3rd novel, a self-help book, and is considering a run for President. In the meantime, she tests water and battles cloudy pools here at Pools Plus.
Bri Hebert
Sales Associate
As a young child, Brianna embarked on a career in dancing water aerobics. One day at the Olympics, while striving for the gold medal, she slipped on algae at the bottom of the pool, ruining her performance.
Determined to prevent this from happening to others, she set her sights on working for Pools Plus to eliminate algae in pools. After joining Pools Plus, she happily returned to the Olympics and won her gold medal.
Jade Jenkins
Retail Associate
Jade went from rocking out at local music shows and skating around town to helping customers find their poolside bliss at Pools Plus. When she’s not testing water or sharing pool tips, she’s probably doodling something cool at the counter. Equal parts artsy and outdoorsy, Jade brings good vibes, great advice, and maybe even a concert recommendation while you shop.
Alia Smith
Retail Associate
Alia was just 6 years old when she got her first water test kit—and the rest is poolside history. She dove headfirst into the world of pool and spa care before she could even spell “chlorine,” and she’s been making waves ever since. Now, she’s your go-to gal for expert water testing, top-notch product advice, and maintaining flawless pool vibes. Over the years, her skills have reached legendary status. Around the chlorine-scented corners of the store, some whisper her new name... The Chlorine Queen.
Parker Wismar
Retail Associate
After years of successful hand modeling Parker cannonballed into his true calling: helping people master the art of crystal-clear pool and spa water. Now a proud team member at Pools Plus, Parker thrives on balancing water chemistry, recommending the perfect products, and making every customer feel like a backyard champion.
Bob Dow
Store Manager
Meet Bob, Store Manager at Pools Plus in Jenison. He traveled the world seeking adventure—herded goats, ran with the bulls—until he found his true calling: testing pool water and saving summers. Now he’s your go-to guy for crystal-clear water and very questionable pool jokes.
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